Conflict within UK organisations costs billions per annum
Conflict usually starts and then escalates due to a breakdown or misunderstanding in communication.
Although it can often seem easier to avoid conflict, this can result in a festering of grievances beneath the surface.
When an organisation is involved in conflict, a way forward may seem completely impossible.
Employment tribunal claims can lead to stress, the loss of time and productivity, and costs being incurred by all parties.
Sometimes there is a breakdown in trust. This difficulty springs from the employees’ conviction that the human resources department appears biased in favour of the management. The employee then sees their sole support as being external representation.
Evidence shows that these situations can be resolved through an independent and impartial mediatior.
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